Ainsley's Playhouse
"A Children's Safe Exchange Center"

Mission Statement

“To create a joyful and caring environment where families can move from fear to freedom, one safe exchange at a time”, by providing a secure and nurturing location for child custody exchanges that minimizes opportunities for conflict and promotes the emotional health and safety of the child.

Location Of Safe Exchanges

202 W. Grand Ave. Eau Claire, WI 54701

Parent Info

Hours of Operartion for Safe Exchanges

Call to request appointments Outside
Normal Operating Hours
Wednesday 4p-7p
Friday 4p-7p
Satuday 9a-1230p
414-666-PLAY (5279)

Check out the Program Policies below

The Safe Exchange Program provides a professional, supervised drop off and pick up site for the exchange of children for visitation. The program has no authority to determine placement arrangements or visitation schedules.

The Nurturing & Caring Environment For Your Child

Service Tips

Ainsley’s Playhouse transfers the phone lines to an answering service after hours (weekdays after hours and weekends). If you need to get a message (pertaining to an exchange) to Ainsley’s Playhouse after hours, dial (414) 666-PLAY (5279).

Schedule 48 hours in advance.

If you’re not able to schedule online, one parent must notify Ainsley’s Playhouse at least 2 days before an exchange, each week they plan to use the program. Ainsley’s Playhouse staff will ask for the day and time of exchanges ad notify the other parent. If the family plans to exchange the children more than once during the same week/weekend, all exchanges may be scheduled with one call.

If parents are able to have contact, please refrain from this contact while you’re onsite with Ainsley’s Playhouse. This allows staff to keep exchanges stress free and safe for the children and parents.

If you need an exchange outside of normal business hours, call. We will try to accommodate you needs.

Who is eligible for the Safe Exchange Program?

The Safe Exchange Program is available to any family needing or wanting the service. Families that access Safe Exchange can be through a self-referral, referral from an agency, or mandated through court.

What are the Program Fees?

The Intake/Orientation Appointment is $103.50 per parent/guardian (Non-Refundable). $10.50 per exchange.

Where do I schedule?

Scheduling takes place online and payment is due at the time of scheduling. If your’re unable to schedule online, please contact us at (715) 404-5248

What are the Safety Measures regarding the Program?

Surveillance-The property surrounding the Library & Walmart is monitored by surveillance.

Weapons-There’s an absolute zero tolerance for any and all weapons. If any are observed on-person or a vehicle, this will be considered a threat. Law enforcement will be called, and the child(ren) will be brought back into the Library or Walmart.

Booster/Car Seats: Each party is responsible for providing an adequate and appropriate booster or car seat for their child(ren) if one is needed.

Hostile/Threatening Behavior: If any hostile behavior during an exchange occur, law enforcement will be called immediately. Threatening or disruptive behavior by an adult may result in immediate forefit of the exchange to that person.

No Registered Sex Offenders: No emergency contacts may be registered sex offenders. (Safe Exchange Staff reserves the right to do a background check).